Complex Care at home — safe, specialist support you can trust
When you or someone you love needs ongoing support with a complex health condition, the right care makes all the difference. At Azure Care, we provide expert-led complex care at home, across Medway and Kent — helping you stay safe, comfortable, and in control, with dignity at the centre of everything we do.
Our team is trained to support a wide range of conditions, including acquired brain injuries, spinal cord injuries, neurological disorders, degenerative diseases, and long-term ventilation needs. We work closely with families, case managers, and healthcare professionals to deliver care that is clinically informed, but always personal.
What is Complex Care?
Complex care involves supporting someone with multiple or serious health needs that require specialist knowledge, equipment, or long-term support. It can include:
- PEG feeding and nutritional management
Tracheostomy and ventilation support
Spinal injury or mobility needs
Brain injuries and neuro-rehabilitation
Epilepsy, seizures, or behavioural challenges
Palliative and end-of-life care
Our fully trained carers are overseen by experienced care managers and guided by detailed care plans built in collaboration with healthcare professionals.
Why families choose Azure Care
✔ Rated Outstanding by the CQC in December 2025, and the only home care provider in Medway to hold it
✔ Winners at the Great British Care Awards South East and the Leading Women in Care Awards — see all our awards
✔ One number, answered by a real person day or night, including evenings, weekends and bank holidays
✔ Care can usually start within 24 hours, and it’s one week’s notice if you ever want to stop
✔ Small, consistent carer teams, and we introduce anyone new before their first visit
✔ See every visit as it happens through our Home Care App
Our Complex Care support covers:
Personal care with complex clinical tasks
Medication, nutrition, and skin integrity monitoring
Airway management and continence care
Daily routines, rehabilitation, and goal setting
Emotional support, companionship, and mental wellbeing
Flexible care that works around your life
We support people of all ages — from young adults with lifelong conditions to older adults with new or changing diagnoses. Whether you need a few hours a day or 24-hour support, we’ll build a care package that works for you.
Speak to our Complex Care team
Every person’s situation is unique. If you’re exploring complex care for yourself, your client, or a loved one, our team will take the time to listen and guide you.
We provide complex care at home across Medway, Maidstone and Malling, Gravesend and Sevenoaks, and we arrange live-in complex care anywhere in Kent. See all the areas we cover.
Book a free care consultation today.