Complex Care

Complex Care at home — safe, specialist support you can trust

When you or someone you love needs ongoing support with a complex health condition, the right care makes all the difference. At Azure Care, we provide expert-led complex care at home, across Medway and Kent — helping you stay safe, comfortable, and in control, with dignity at the centre of everything we do.

Our team is trained to support a wide range of conditions, including acquired brain injuries, spinal cord injuries, neurological disorders, degenerative diseases, and long-term ventilation needs. We work closely with families, case managers, and healthcare professionals to deliver care that is clinically informed, but always personal.

What is Complex Care?

Complex care involves supporting someone with multiple or serious health needs that require specialist knowledge, equipment, or long-term support. It can include:

  • PEG feeding and nutritional management
  • Tracheostomy and ventilation support

  • Spinal injury or mobility needs

  • Brain injuries and neuro-rehabilitation

  • Epilepsy, seizures, or behavioural challenges

  • Palliative and end-of-life care

Our fully trained carers are overseen by experienced care managers and guided by detailed care plans built in collaboration with healthcare professionals.

Why families choose Azure Care

✔ Respectful, professional care in your own home
✔ Fully trained carers who take time to build rapport and trust
✔ Stay connected,  feel reassured with our Home Care App
✔ Consistent, reliable service with regular reviews
✔ Tailored routines to match your lifestyle and preferences
✔ CQC regulated, rated GOOD, and trusted by families across Medway and Kent
✔ Top rated on Homecare.co.uk

Our Complex Care support covers:

  • Personal care with complex clinical tasks

  • Medication, nutrition, and skin integrity monitoring

  • Airway management and continence care

  • Daily routines, rehabilitation, and goal setting

  • Emotional support, companionship, and mental wellbeing

Flexible care that works around your life

We support people of all ages — from young adults with lifelong conditions to older adults with new or changing diagnoses. Whether you need a few hours a day or 24-hour support, we’ll build a care package that works for you.

Speak to our Complex Care team

Every person’s situation is unique. If you’re exploring complex care for yourself, your client, or a loved one, our team will take the time to listen and guide you.

Book a free care consultation today.